TeleMate.Net Software is committed to providing customers with the highest level of support and professional services during this difficult time. We believe the safety of both our customers and our employees is of the utmost importance. As an organization, TeleMate.Net Software has developed our Disaster Recovery, Business Continuity, and Public Health Plans for situations just like this. Our Public Health Statement is located on our company website here.
We recognize that many organizations utilizing our products and services are on the frontlines battling the pandemic from healthcare networks, pharmaceutical technology companies, federal and state government agencies, as well as, businesses providing transportation and supply chain logistics. All of our staff have the necessary equipment and ability to telework at any time. Whether teleworking, or working in the office, our ability to provide first-class on-demand Support and Services during this time of need remains the same. If you need assistance with your Predictive UC Analytics platform or any of TeleMate’s software monitoring platforms, please don’t hesitate to email us at firstname.lastname@example.org or contact us by phone at +1.678.589.7120. We are here to assist.
If we are unable to respond immediately, please be assured your request will route to the appropriate team and the first available resource will respond promptly. If you have questions, please reach out to us or contact me directly. Thank you for being a valued TeleMate customer. We will provide updates as events may warrant.
TeleMate.Net Software, COO / President